Introduction
TRUTUTU ("we," "us," "our") is operated by 1001227270 Ontario Inc., a corporation registered in Ontario, Canada, doing business as TRUTUTU. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit trututu.com or engage our software development, branding, web/app development, and AI services, including for visitors and clients located outside of Canada.
Information We Collect
Contact and identification data you provide (name, email, phone number, company name); project and business information shared during consultations, proposals, or onboarding; technical data collected automatically (IP address, browser type, device identifiers, pages visited, referral source) via cookies and analytics tools; and content of communications exchanged with our team.
Legal Basis for Processing (for users in the EU/UK)
Where GDPR applies, we process personal data based on: your consent (e.g., marketing opt-in); performance of a contract (e.g., delivering a project you commissioned); our legitimate interests (e.g., improving our services, website security); and compliance with legal obligations.
How We Use Your Information
To respond to inquiries and prepare proposals; deliver, manage, and support client projects; communicate project updates; improve our website and services; send updates about our work if you opt in; and comply with applicable law.
Cookies and Tracking Technologies
We use cookies and similar technologies for site functionality, analytics, and performance measurement. You can control or disable cookies through your browser settings; disabling some cookies may affect site functionality.
How We Share Your Information
We do not sell your personal information. We may share it with trusted service providers who support our operations (hosting, analytics, email, payment processing), bound by confidentiality obligations; with professional advisors where necessary; or where required by law, court order, or to protect our legal rights.
International Data Transfers
As we work with clients and partners worldwide, your information may be transferred to, stored, and processed in countries other than your own, including outside the European Economic Area or the United Kingdom. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to protect data transferred internationally.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, satisfy contractual obligations, or comply with legal requirements, after which it is securely deleted or anonymized.
Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights (EU/UK – GDPR)
If GDPR applies to you, you have the right to access, correct, or delete your personal data; restrict or object to processing; request data portability; and withdraw consent at any time without affecting prior lawful processing. You also have the right to lodge a complaint with your local data protection authority.
Your Privacy Rights (California – CCPA/CPRA)
California residents have the right to know what personal information we have collected about them in the preceding 12 months, request deletion of that information, and opt out of any sale or sharing of personal information. TRUTUTU does not sell personal information.
Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may link to third-party sites. We are not responsible for their content or privacy practices, and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be reflected by an updated "Last Updated" date on this page.
Contact Us
For questions or to exercise your privacy rights, contact us at hello@trututu.com.